A hybrid QFD-AHP methodology and an application for heating systems in Turkey

Yavuz Ozdemir; Pelin Alcan; Huseyin Basligil; Dursun Cakrak

doi:10.11121/ijocta.01.2018.00420

Authors

Yavuz Ozdemir Yildiz Technical University
Pelin Alcan İstanbul Gelisim University
Huseyin Basligil Yildiz Technical University
Dursun Cakrak Yildiz Technical University

DOI:

https://doi.org/10.11121/ijocta.01.2018.00420

Keywords:

Analytic hierarchy process, heating system, quality function deployment, quality house

Abstract

Selection of the heating system is based on many characteristics from the customer side. Operating cost, comfort, ease of use and aesthetic of the systems are some of the most important ones of these characteristics. In this article, data is collected primarily for the implementation of quality house. With these data, customer requirements are listed and defined in terms of degree of importance from the customer side. Then, the relationship between customer requirements and technical requirements are described. Also, column weights are calculated according to the defined relations. Finally, the results obtained using a quality house is integrated with Analytic Hierarchy Process (AHP) methodology for system selection. Then results are interpreted. The main contribution of this paper is to determine the best heating system selection using the relationship between customer and technical requirements. To the authors’ knowledge, this will be the first study which uses the integrated QFD-AHP method for heating system selection.

Downloads

Download data is not yet available.

Author Biographies

Yavuz Ozdemir, Yildiz Technical University

Yavuz Ozdemir was born in İstanbul (Bakirkoy) in 1985. He graduated from Vefa High School, and received his BSc, MSc and PhD from Yildiz Technical University, in the Department of Industrial Engineering. He also works as an engineer at Yildiz Technical University. His research areas are logistics, optimization, evaluation of investments, multi criteria decision making and airline transportation.

Pelin Alcan, İstanbul Gelisim University

Pelin Alcan was born in İstanbul (Üsküdar) in 1981. She graduated from Haydarpaşa High School and received her BSc, MSc and PhD from Yildiz Technical University in the Department of Industrial Engineering. She also worked as a Research Assistant at Yildiz Technical University in the year of between 2007 and 2014. She is now working in Istanbul Gelisim University as Asst. Prof. Her research areas are scheduling, optimization and operations research, meta-heuristics and fuzzy logic.

Huseyin Basligil, Yildiz Technical University

Huseyin Basligil was born at 1949. He received both BSc and MSc from Istanbul University in the Department of Physics, and a PhD from the same university in the Department of Chemical Engineering. He has been a Professor at Yildiz Technical University in the Department of Industrial Engineering since 1996. He has several academic and administrative duties. His research areas are production planning and control, systems engineering, simulation, project management. He has presented several national and international papers and also written a number of books.

Dursun Cakrak, Yildiz Technical University

Dursun Cakrak was born in Giresun in 1984. He graduated from Hamdi Bozbag Anatolian High School, and received his BSc from Yildiz Technical University, in the Department of Mechanical Engineering and MSc from Istanbul Technical University, in the Department of Industrial Engineering. He is now a PhD candidate in the Yildiz Technical University, Department of Industrial Engineering. He works as a team manager at Yapı Proje Uygulama. His research areas are HVAC systems, project management and quality management.

References

Lin, M.C., Wang, C.C., Chen, M.S., & Chang, A. (2008). Using AHP and TOPSIS approaches in customer-driven product design process. Computers in Industry, 59(1), 17-31.

Saaty, T.L. (1980). The analytic hierarchy process. McGraw-Hill, New York.

Saaty, T.L. (1990). How to make a decision: the analytic hierarchy process. European Journal of Operational Research, 48, 9-26.

De Felice, F., & Petrillo, A. (2010). A multiple choice decision analysis: an integrated QFD – AHP model for the assesment of customer needs. International Journal of Engineering, Science and Technology, 2, 25-38.

Mohsen, M.S., & Akash, B.A. (1997). Evaluation of solar water heating system in Jordan using Analytic Hierarchy Process. Energy Conversion and Management, 38, 1815-1822.

Nieminen, J., & Huovilla, P. (2000). QFD in design process decision making. In: International Symposium on Intergrated Life-Cycle Design of Materials and Structures. 22-24 May, Helsinki, 51-56.

Moisiadis, F. (2002). The Fundamentals of prioritising requirements. In: Systems Engineering, Test & Evaluation Conference. October, Sydney, Australia.

Alanne, K. (2007). Applications of decision analysis in the assesment of energy technologies for buildings. System Analysis Laboratory Research Reports, Helsinki University of Technology.

Alanne, K., Saho, A., Saari, A., & Gustafsson, S. (2007). Multi Criteria Evaluation of Residential Energy Supply Systems. Energy and Buildings, 39(12), 1218-1226.

Zhou, P., Ang, B.W., & Poh, K.L. (2006). Decision analysis in energy and environmental modeling: An update. Energy, 31, 2604-2622.

Nebel, B., Bayne, K., & Crookshanks, C. (2008). Prioritisation of building systems. Beacon Pathway Limited Report.

Liao, Z., Swainson, M., & Dexter, A.L. (2004). On the control of heating systems in the UK. Building and Environment, 40(3), 343-351.

http://www.turkishheating.com/main/36/heating_industry [Accessed 1 November 2016]

Weitzmann, P., Kragh, J., Roots, P., & Svendsen, S. (2005). Modelling floor heating systems using a validated two-dimensional ground-coupled numerical model. Building and Environment, 40, 153-163.

Hasan, A., Kurnitski, J., & Jokiranta, K. (2009). A combined low temperature water heating system consisting of radiators and floor heating. Energy and Buildings, 41, 470-479.

Kerrigan, K., Jouhara, H., O’Donnell, G.E., & Robinson, A.J. (2011). Heat pipe-based radiator for low grade geothermal energy conversion in domestic space heating. Simulation Modelling Practice and Theory, 19, 1154-1163.

http://www.turkishairconditioning.com/main/38/isib [Accessed 1 November 2016]

Rosenthal, S.R. (1992). Effective product design and development, How to cut lead time and increase customer satisfaction. McGraw-Hill Professional Publishing, Business One Irwin.

Yaralıoğlu, K. (2001). Performans Değerlendirmede Analitik Hiyerarşi Prosesi. Journal of Dokuz Eylül University Faculty of Economics and Administrative Sciences, 16(1), 129-142.

Saaty, R.W. (1987). The Analytical Hierarchy Process-What it is and how it is used. Math Modelling, 9 (3-5), 161-175.

Kaan, Y. Analytic Hierarchy Process, Lecture Note [online]. Available from: http://www.deu.edu.tr/userweb/k.yaralioglu/dosyalar/Analitik_Hiyerarsi_Proses.doc

Chang, J.I., & Liang, C. (2009). Performance evaluations of process safety management systems of paint manufacturing facilities. Journal of Loss Prevention in the Process Industries, 22, 398-402.